Privacy policy

Who We Are

This website is the property of LLC “Georgian Kraus”.

Please carefully review the terms and conditions of using this website.

By accessing the website, you automatically agree to the terms of this agreement and are obliged to comply with all the conditions below that regulate your use of the website. If you do not agree to these terms, you must immediately cease using the website.

By using this site you:

  • Confirm that you are of legal age;

  • Will comply with the terms of use outlined in this agreement;

  • Will provide accurate and complete information as required in order to use our services;

  • Will not copy or distribute any part or all of the information on the website for any purpose or in any form;

  • Will maintain the security and confidentiality of your personal account;

  • Will not use the website information to collect personal identification data or for commercial purposes;

  • Will not attempt to fraudulently access or control another user’s information or account;

  • Will not impersonate another user or use someone else’s personal information or account;

  • Will not take any actions that may disrupt the website or service functionality;

  • Will not use the website for purposes it is not intended for;

  • Will not take any actions prohibited by law or by this agreement.

Agreement

By making a payment, you agree to pay the listed price for a specific product on the website. Once you complete a payment and choose a payment method, the respective amount will be blocked on your bank card or virtual balance. If due to any issue the service is not delivered on time, our system will contact the provider or partner bank (used for the transaction) and request to unblock/refund the amount. If the payment provider refuses the cancellation or refund, the amount cannot be returned.

Terms of Service and Website Use

Service

Our services are available through this website in Georgia. We reserve the right to restrict or refuse service at our discretion.

Restrictions on Website Use

The information on the website may be changed or removed without prior notice. Unauthorized use of the system or misuse of website content is prohibited. We reserve the right to disclose and transfer the information you provide on the site to:

  • Any affiliated parties and their authorized representatives;

  • Any other person or organization with your consent;

  • Relevant authorities in cases where disclosure is required or permitted by law.

By using the site or submitting information, you consent to such transfers.

 

Limitation of Liability

We are not responsible or liable for any kind of guarantee or promise related to the website, including but not limited to compatibility issues between the site and your device, browser, or other software, or any other issues that may arise unrelated to us.


Intellectual Property

Publishing, copying, transferring, or storing any part of this website without permission is prohibited. You may save or print content only for personal use. When quoting, copyright laws must be followed. It is not allowed to reproduce, publish, or distribute trademarks or logos from the website without prior written permission.

Potential Errors

In case of site performance issues, please refrain from taking any actions (like placing orders or making payments) as errors may occur. If the issue is not caused by us, we are not responsible for any resulting problems.

Links

The website may contain links to third-party sites. These links do not imply endorsement or guarantee. You are solely responsible for your actions when visiting such sites.

Privacy Policy

Please read our privacy policy carefully to understand how geokraus.ge uses the information you provide.

User Information and Usage Conditions

Personal Identification Information

We may request your name, surname, email address, and delivery address. During payment, your card details are entered on our partner’s secure server — we do not access or store this information.

Non-Personal Identification Information

We may collect technical data like your IP address or browser information through your device when you visit the site.

Disclosure of Non-Personal Data

We may share non-personal data with our partners solely to improve service quality.


Updating or Deleting Personal Information

You may update or delete your personal data from your account. However, previously used information will remain in order records if orders were placed.

Data Security

Your personal information is accessible only via your username and password. We recommend not sharing your password. The site personnel who process orders may access your data. We do not have access to your card information, which is processed securely by our payment partner.

While we implement international-standard security measures, we cannot guarantee 100% data security over the internet. We are not responsible for breaches caused by your own actions.


Product Delivery

Product delivery is performed by “Georgian Kraus” within 1–5 business days, based on customer agreement and the contact information provided.


Product Returns

Please note: Products purchased from the site are not covered by a return policy or warranty. We are responsible for product condition only until it is delivered to the customer. For pricing and other details, contact us directly.

 

Jurisdiction

By using this website and agreeing to the terms, this agreement is considered to be concluded in Tbilisi, Georgia. Any disputes will be handled by the courts of Tbilisi.


Consent Statements

  • I confirm that I am of legal age.

  • I confirm that I have read and agree to the terms of use of the website and give my consent to LLC “Georgian Kraus” and/or its affiliated companies, individuals, or partners to process the personal data (name, surname, phone, email, address) I provide during registration.

  • I understand that I can request, at any time, to stop processing my personal data, update, correct, add, delete, or request access to such data, and this must be fulfilled immediately by the data processor.

  • The data processor confirms that the data will only be used for specified purposes, will be available only to authorized personnel, and will not be disclosed or transferred except in cases defined by law or this agreement.

  • The data processor also confirms that collection, processing, and storage of personal data is only for informing customers and the data will be deleted upon user request.

  • The company will take all necessary organizational and technical measures to ensure that your data is protected from accidental, intentional, or illegal disclosure.


Contact Information

LLC “Georgian Kraus”
Company ID: 400211150
Phone: +995 551 111 911
Email: info@kraus.ge